Business internet for small hotels

Guest wifi is the line item guests review you on, and the front desk cannot take a booking without the same connection. Those two jobs should not be fighting each other.

  • 1:1 uncontendedThe bandwidth is yours
  • SymmetricUpload matches download
  • 99.5% uptime SLAWith a 4 hr fault response target
  • Surveyed per siteA free survey, then a written quote
A receptionist checking in a guest with a suitcase at a hotel front desk
Guests and the front deskOn one link, kept apart
The problem

What a hotel hears at the front desk

Six things small hotels tell us, and most of them end up in a review.

Guest wifi is a rated amenity

It is scored publicly alongside the room and the breakfast, and it is the one guests mention by name when it is bad.

The front desk is on the same line

PMS, the channel manager and card payments share whatever the guests have left, which is least at check-in time.

Occupancy is not steady

A line that is comfortable on a Tuesday is the one you notice on a full weekend, which is also the weekend you get reviewed.

OTA channel managers cannot lag

Rates and availability sync constantly. A stale connection is an overbooking, and that is a refund and a rating.

Guests should not be on your network

Guest devices sharing a network with the PMS and CCTV is a risk nobody chose deliberately.

No IT staff, and reception is busy

The person rebooting the router is checking somebody in at the same time.

The answer

Sized against a full house

What each requirement turns into once it is surveyed.

What the plant needsWhat we put behind it
Guest wifi that survives occupancyA 1:1 uncontended circuit sized on a full house rather than an average night, with coverage planned room by room.
A front desk that keeps workingThe PMS, channel manager and payments on their own network, so guest traffic cannot crowd out a check-in.
Rates and availability in syncA 99.5% uptime SLA in writing and a 4 hr fault response target, because a stale channel manager costs more than the line.
Guests kept off your systemsSeparate networks over one link for guests, back office and CCTV.
A night nobody can fix on site24×7 NOC monitoring, and a second path where a night's bookings cannot be lost.
Guests at tables in a bright hospitality space
Guests, the front desk and CCTV on one link, properly separated
How it fits together

Rooms, reception and back office on one network

What sits in the building, what it has to reach, and our network in between.

  • Guest rooms
  • Reception and PMS
  • Restaurant and bar
Business network
  • OTA channel managers
  • Card payments
  • CCTV and door locks
One network

Multiple possibilities

  • Sized on a full house, not an average night
  • Guest, back-office and CCTV networks kept apart
  • Static IPs where a system must be reachable
  • 24×7 NOC monitoring on the link
Trusted by

Organisations already on our network

91 businesses and institutions across Maharashtra run on Gazon connectivity, grouped here the way our own capability deck groups them.

Bharat Insulation logo
Bilcare logo
Freudenberg logo
Forbes Marshall logo
BSA logo
Convertex India logo
Ecofros logo
Lumax Auto Technologies logo
Godrej Properties logo
Dhoot Transmission logo
United Crane Components logo
Lear Corporation logo
Ultra Engineers logo
SECO logo
DY Power logo
Electral Devices logo
Poona Forge logo
Asian Paints logo
Cotmac logo
Carraro logo
Coventya logo
Horiba Scientific logo
UltraTech Cement logo
Foseco logo
Kimberly-Clark logo
Fuji Electric Consul Neowatt logo
Finolex Plasson logo
Kajaria logo
Sika logo
Greaves logo
Sydler logo
Hager logo
Kishor Pumps logo
Netspi logo
Geometrix Automation and Robotics logo
Elektra Pneumatics logo
AQ logo
Use cases

What a hotel’s link carries on a full night

Eight things running while every room is occupied.

Guest wifi in every room

The amenity you are rated on.

PMS and check-in

Which cannot wait behind guest streaming.

OTA and channel manager sync

Stale rates are overbookings.

Card and UPI payments

Small, constant, and very visible when it fails.

CCTV and electronic locks

Security that runs all night.

Restaurant billing

A second till on the same connection.

Events and conference wifi

A room full of guests expecting it to work.

Back-office and accounts

Kept off the guest network entirely.

How it works

From enquiry to a running line

Four steps, and what each one settles.

  1. 01Tell us the siteThe address, what the connection has to carry, and whether there is more than one location.
  2. 02We survey the addressHow far our fiber is from your door, and what the route to it involves. Free, and no obligation.
  3. 03A written quotePriced against that route rather than against an average, with the lead time and the SLA on it.
  4. 04Install, test, monitorWe build it, test end to end, and the link joins the 24×7 NOC.
Questions

Questions hotels ask

How much bandwidth does a 30-room hotel need?
Size it on a full house with most rooms streaming in the evening, not on average occupancy. That peak is the night you get reviewed, and it is the number the survey asks for.
Can guest wifi be separated from the PMS?
Yes, and it should be. Guests, back office and CCTV run as separate networks over one circuit, so a guest device cannot reach your systems and guest traffic cannot crowd out a check-in. Managed network services covers it.
Wifi is weak in the far rooms. Is a bigger line the answer?
No. That is coverage, and a bigger circuit will not change it. Access points are planned against the floor plan, which is surveyed separately from the line.
What happens overnight if it fails?
The link is watched from a 24×7 NOC rather than reported by reception, and the SLA carries a 4 hr response target with a named contact. Properties that cannot lose a night add a second path.
We have two properties. Can they be on one account?
Yes. One network, one bill and one support contact. Multi-site connectivity sets out how.
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