Before escalating here, raise the complaint with customer care on 0206 193 0306 and obtain a docket number. The Nodal Officer will ask for it, and the escalation timeframe runs from the date the original complaint was registered.
1Contact
- Name
- Mr. Sanith Madhav Bilaware
- nodalofficer@gazonindia.com
- Working hours
- 9:30 AM to 6:00 PM
2When you may escalate
You may approach the Nodal Officer when customer care has not resolved your complaint, or when you are dissatisfied with the resolution offered.
If the Nodal Officer does not resolve the matter, the next tier is the Appellate Authority.