FeaturedExplainer
How fast is 100, 200 or 400 Mbps?
The number on a plan is the most data the line can carry each second. What decides the right plan is how much of it your home uses at once, in the evening, when everyone is online.
Gazon blog
Ideas, tips and updates for a more connected tomorrow
Practical guides, what we are building, and what the numbers on a plan page actually mean, written by the people who run the network.
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Support
Wifi not working or slow? A fix-it checklist
Most “the internet is down” moments are one of five things, and you can tell which in about ten minutes. Here is the order we would check them in, and the point at which to stop and call us.
Explainer
What is fiber internet, and how does FTTH work at home?
Fiber internet carries your connection on glass rather than copper, all the way into the flat. That is why the speed holds at the far end of the line, upstream as well as down.