Business internet for retail stores

A store does not need much bandwidth. It needs the card machine to work with a queue at the counter, which is a completely different requirement.

  • 1:1 uncontendedThe bandwidth is yours
  • SymmetricUpload matches download
  • 99.5% uptime SLAWith a 4 hr fault response target
  • Surveyed per siteA free survey, then a written quote
A shop assistant at a POS terminal in a convenience store
Small, constant, unforgivingSized for the counter
The problem

What goes wrong at the counter

Six things retailers tell us, and every one of them happens in front of a customer.

A failed payment is a lost sale

The customer is standing there. A card or UPI terminal that cannot reach its host is the most expensive thirty seconds in retail.

Peak hours are when it fails

A contended line is slowest when the street is busiest, which is also when the queue is longest.

Stock lives somewhere else

Cloud inventory means every lookup and every sale is a round trip. Latency is felt at the counter, not on a speed test.

CCTV is not optional

Continuous upload, and footage that has to be there when there is a dispute or a claim.

Every store behaves differently

Five stores on five providers means five bills, five support numbers and no idea which one is actually down.

Staff are not technical

The person troubleshooting the router is serving the queue that formed because of it.

The answer

Sized against the counter, not the catalogue

What each requirement turns into once it is surveyed.

What the plant needsWhat we put behind it
Payments that always go throughA 1:1 uncontended circuit (small is fine, shared is not), with a 99.5% uptime SLA in writing.
A till that cannot stopA second path on a different route, so a cut cable does not close the counter. This is the cheapest insurance in retail.
Stock and POS that answer instantlyA short, predictable route to the cloud, because a lookup at the counter is about latency rather than size.
Several stores, one viewEvery branch on one network, one bill and one support contact, so you know which store is down and so do we.
Cameras and a claim months laterHeadroom for continuous upload and static IPs where the footage has to be reachable from outside.
A counter with stocked shelves behind it
Small, constant traffic that cannot be allowed to stop
How it fits together

Counter, stockroom and head office as one network

What sits in the store, what it has to reach, and our network in between.

  • POS and card terminals
  • Stockroom and scanners
  • CCTV
Business network
  • Cloud inventory
  • Payment processors
  • Head office and other stores
One network

Multiple possibilities

  • Uncontended, so the counter is never queued behind anything
  • A second path where a till cannot stop
  • Every store on one network and one bill
  • 24×7 NOC monitoring on each site
Trusted by

Organisations already on our network

91 businesses and institutions across Maharashtra run on Gazon connectivity, grouped here the way our own capability deck groups them.

Bharat Insulation logo
Bilcare logo
Freudenberg logo
Forbes Marshall logo
BSA logo
Convertex India logo
Ecofros logo
Lumax Auto Technologies logo
Godrej Properties logo
Dhoot Transmission logo
United Crane Components logo
Lear Corporation logo
Ultra Engineers logo
SECO logo
DY Power logo
Electral Devices logo
Poona Forge logo
Asian Paints logo
Cotmac logo
Carraro logo
Coventya logo
Horiba Scientific logo
UltraTech Cement logo
Foseco logo
Kimberly-Clark logo
Fuji Electric Consul Neowatt logo
Finolex Plasson logo
Kajaria logo
Sika logo
Greaves logo
Sydler logo
Hager logo
Kishor Pumps logo
Netspi logo
Geometrix Automation and Robotics logo
Elektra Pneumatics logo
AQ logo
Use cases

What a store’s line carries in a trading day

Eight things that are small, constant and unforgiving.

Card and UPI payments

The thirty seconds you cannot afford to lose.

Cloud inventory and POS

Every lookup is a round trip.

CCTV

Continuous upload, and a claim months later.

Stock receipt and scanning

Deliveries that have to be booked in.

Head-office reporting

Sales figures that are expected nightly.

Customer wifi

Kept well away from the till.

Loyalty and CRM apps

Small traffic at every transaction.

Festival and sale peaks

The same store doing several times the volume.

How it works

From enquiry to a running line

Four steps, and what each one settles.

  1. 01Tell us the siteThe address, what the connection has to carry, and whether there is more than one location.
  2. 02We survey the addressHow far our fiber is from your door, and what the route to it involves. Free, and no obligation.
  3. 03A written quotePriced against that route rather than against an average, with the lead time and the SLA on it.
  4. 04Install, test, monitorWe build it, test end to end, and the link joins the 24×7 NOC.
Questions

Questions retailers ask

How much bandwidth does a store need?
Very little, but it has to be uncontended and it has to be up. A POS transaction is a few kilobytes; the problem is never size, it is a shared line slowing down exactly when the shop is busiest.
What happens if the line goes down mid-trade?
That is what a second path is for, and in retail it is usually worth more than extra speed. Backup internet covers how the failover works and what it costs.
We have several stores. Can they be on one account?
Yes. One network, one bill, one support contact, and visibility of which store is actually down. Multi-site connectivity sets it out.
Can we offer customer wifi without risking the till?
Yes. Customer wifi, the POS and the CCTV run as separate networks over one circuit, so a customer device cannot reach the counter.
Is a leased line overkill for one shop?
For most single stores, yes: business broadband with a backup path is the honest answer. The survey will say so rather than sell you the larger product.
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