More than internet. A better connection.
Four things that are true of a Gazon line, each of which you can hold us to, and the things we will not claim.
What is true of every Gazon line
- Our own fiber
Built and maintained by us, not capacity rented and resold.
- Usually live in 24 hours*
Once your building is on our fiber, one visit does the rest.
- Symmetric upload
400 down is 400 up, which is what video calls and CCTV actually need.
- Free installation*
No setup cost*. One visit covers the cabling and a line test.
Connecting people, powering progress
We are an independent ISP building our own fiber across Maharashtra rather than reselling somebody else’s capacity. That shapes everything else on this page: what we can promise, how quickly a fault gets fixed, and why our coverage is measured building by building instead of area by area.
It also sets the limit. We only serve a building we have actually built to, so the honest answer to “can I get it?” is an address check rather than a map with a shaded circle on it.
The footprint behind the promise
- 3 cities
Home fiber in Pune, Pimpri-Chinchwad and Chhatrapati Sambhajinagar.
- 14 cities
Established business presence in Maharashtra; leased lines anywhere in India.
- 24×7 NOC
Monitored by our own engineers, on fiber we built.
- 15+ years
Running our own network, not reselling access to one.
What we commit to, and what we will not claim
We commit to this
- Suspended, not cancelled
A lapsed plan is suspended, so renewing restores the same line.
- Symmetric upload
400 Mbps down is 400 Mbps up.
- Free installation*
No setup fee*.
- Our own fiber
Laid and maintained by us, so a fault is ours to fix.
- Local engineers
Based in the city you live in, not a distant call centre.
We will not claim this
- A latency figure
We publish no ping number, because we do not measure one you could hold us to.
- An uptime promise on a home line
Residential broadband carries no individual uptime commitment. That is what a business SLA is for.
- Speeds we cannot reach at your address
The address check answers before you buy, not after.
- Anything about other providers
We would rather describe our own line than somebody else’s.
When something does go wrong
No line is faultless, so the more useful question is what happens on the day one breaks. Support is reachable on 0206 193 0306, or give a missed call to 8767311311 and we ring back. The callback exists so a fault never costs you the call. Ask for a docket number and keep it; every escalation after that depends on it.
Because the fiber is ours, a fault is ours to fix rather than ours to report to somebody else and wait. The engineer who comes out is based in your city, and the NOC watching the link is staffed by our own people. If customer care has not resolved it, there are two formal tiers above them: a Nodal Officer and then an Appellate Authority Both are published with their own contact details rather than hidden behind a form.
The support page sets out the whole path, including what we ask you to check before an engineer is booked. Most of it is free and takes two minutes.
What customers actually say
Three reviews, carried from the home page. They are the ones we have; a layout with room for more is not a reason to write one.
"The connection is very stable and provides enough speed even when I connect 4–6 devices. Complete value for money."
"Living in Hinjawadi for 1.5 years on Gazon, best internet at the most economical price compared to big vendors."
"Using Gazon for 1 year. Smooth speed, and their service team resolves issues very fast. Keep it up!"
"The connection is very stable and provides enough speed even when I connect 4–6 devices. Complete value for money."
"Living in Hinjawadi for 1.5 years on Gazon, best internet at the most economical price compared to big vendors."
"Using Gazon for 1 year. Smooth speed, and their service team resolves issues very fast. Keep it up!"